Refund policy

All sales are final. We do not offer refunds, returns, or exchanges on any orders once they have been placed.

Exceptions will only be made in cases where a package is confirmed lost in transit and the tracking information clearly indicates that the order was not delivered. In these situations, customers must contact us so we can further review the matter with the shipping carrier.

If the tracking information shows that the package was successfully delivered, Strangers Club is not responsible for lost, stolen, or misplaced packages after delivery. Customers will be required to contact the shipping carrier directly regarding any delivery-related issues.

We encourage all customers to carefully review their order details, including sizing, product selections, and shipping information, before completing their purchase.